Shipping policy
Shipping Policy
Last Updated: June 5, 2026
Thank you for shopping with Thread Fanatics! We are committed to getting your order to you as quickly as possible. Please review our shipping policy below for important information regarding processing, shipping times, and delivery expectations.
Order Processing Time
Most orders are processed within 2–7 business days before shipment.
Please note:
- Processing times may vary during holidays, sales, or high-volume periods
- Custom, made-to-order, or personalized products may require additional production time
- Orders are processed Monday through Friday, excluding holidays
Once your order has been processed, it will be shipped using the shipping method selected at checkout.
Shipping Times
Estimated delivery times vary depending on your location and shipping method selected at checkout.
Typical delivery estimates:
- Standard Shipping (U.S.): 3–7 business days after processing
- Expedited Shipping (if available): 1–3 business days after processing
Please note that shipping timeframes are estimates and not guaranteed.
Shipping Rates
Shipping rates are calculated at checkout based on:
- Package weight
- Product type
- Shipping destination
- Carrier rates
Any free shipping promotions will be clearly communicated on our website.
Order Tracking
Once your order ships, you will receive a shipping confirmation email containing tracking information.
Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete shipping address is provided, please contact us immediately at:
We cannot guarantee address changes once an order has entered production or shipped.
If a package is returned due to an incorrect address provided by the customer, additional shipping charges may apply to reship the order.
Lost, Stolen, or Delayed Packages
Thread Fanatics is not responsible for lost, stolen, or delayed packages once they have been transferred to the shipping carrier.
If tracking shows your package as delivered but you did not receive it, please:
- Verify your shipping address
- Check with neighbors or household members
- Contact the shipping carrier directly
- Reach out to us for additional assistance
We will do our best to help, but we cannot guarantee replacement or reimbursement for carrier-related delivery issues.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery at:
Please include:
- Your order number
- Photos of the damaged item(s)
- Photos of packaging (if applicable)
We will review your claim and work to resolve the issue as quickly as possible.
International Shipping
At this time, Thread Fanatics ships only within the United States.
Contact Us
If you have any questions regarding shipping, please contact us:
Thread Fanatics
Email: orders@threadfanatics.com
Website: www.threadfanatics.com